Avik Kumar
Senior Business Analyst @Eshipper
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WORK HISTORY
Senior Business Analyst @Eshipper
Brampton, ON, CA
Business Analysis Expertise:1. Requirement Gathering and Documentation-> Conducted sessions with stakeholders, translating requirements into technical specifications-> Executed gap analysis and created detailed requirement documents.2. Agile Practices-> Proficient in sprint planning, daily scrums, demos, and retrospectives-> Managed product backlogs for clear communication.3. SDLC Methodologies-> Extensive experience in agile SCRUM, Waterfall, and JAD sessions-> Led release planning and coordinated testing and deployment.4. Strategic Problem-Solving-> Applied strategic solutions, nurturing stakeholder relationships-> Served as a liaison between Operations and IT.5. Tool Proficiency-> Utilized JIRA, Confluence, SQL, MS-Visio, MS Excel, and Oracle Netsuite-> Proficient in Excel, SharePoint, and G-sheets.6. Process Enhancement and Integration-> Resolved intricacies in process design, enhancing quality and data management.System Integration Projects:1. Oracle Netsuite to 3PL Central via Celigo Middleware-> Defined, configured, and maintained master data in WMS and Netsuite-> Orchestrated seamless integration for 150+ clients, accelerating the process.2. V-Measure Device to Oracle Netsuite Integration:I-> Integrated dimensions and weights captured by the device to Netsuite through API flows.3. Locus Robotics to 3PL Central Integration-> Integrated order pick, complete, and cancel commands between robots and 3PL Central.
EDUCATION
Welingkar Institute of Management
Post Graduate Diploma in Management (Healthcare), Operations
Jaypee University of Information Technology
Bachelor of Technology (B.Tech.), Civil Engineering
Boys' High School
Junior High School and Senior High School, Mathematics and Science
SKILLS
ABOUT AVIK KUMAR
E-commerce/WMS-IT professional with over 6 years of experience in supply chain management, operations, continual process improvement, inventory management and WMS system improvement. Expertise in transitioning customers to new WMS systems, Cycle counting, Audits, developing and incorporating efficient programs in both technical and processes to manage inventory in the e-commerce/retail & fulfilment industry. Worked in multiple functions such as studio and warehouse operations, SCM, data analysis/management, and audits. Proven track record of successful projects and problem-solving. Proficient in various project management and documentation tools such as JIRA, Asana, Redmine, Confluence, Netsuite ticketing system.
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