Avi Jain
High Touch Operations Manager with CISCO
- Role
- High Touch Operations Manager at Cisco
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Avi Jain
Major Incident Manager with a proven track record of driving service restoration and…
Experience
High Touch Operations Manager
May 2024 — Present · Pune, IN
As a High-Touch Operations Manager, I specialize in optimizing complex operational processes, ensuring seamless execution, and driving exceptional service delivery. With a focus on building strong relationships with clients and internal teams, I excel in managing end-to-end operations, from strategy development to daily execution. My role involves overseeing key operational workflows, identifying opportunities for continuous improvement, and implementing best practices to enhance efficiency, reduce costs, and elevate customer satisfaction.By collaborating closely with cross-functional teams, I ensure that operations are aligned with business goals while maintaining a high level of quality and attention to detail. My approach is rooted in data-driven decision-making, process automation, and a commitment to delivering superior results in fast-paced, dynamic environments.Key areas of expertise include:Operations optimization & process improvementClient relationship management & stakeholder engagementData analysis & performance metricsCross-functional team collaborationHigh-quality service deliveryContinuous improvement & scalabilityPassionate about driving operational excellence, I am committed to delivering value while creating lasting impact on both the business and our clients.
Education
Laxmibai Marutirao Bandal School (Kolhapur Board)
SSC
Rabindranath Tagore University
Bachelor of Computer Applications
Rajaram Shinde Institute of Science and Technology
Diploma of Higher Education
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