Avelino Pinto
- Role
- Servicenow Senior Software Applications Developer at AT&T
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
Experience
Servicenow Senior Software Applications Developer
Dec 2018 — Present · FL, US
Collaborated with cross-functional teams to gather business requirements and translate them into ServiceNow solutions.\\\\n• Designed, developed, and customized ServiceNow applications, modules, and workflows according to business needs.\\\\n• Created and maintained ServiceNow scripts, including Business Rules, Client Scripts, UI Policies, and Script Includes.\\\\n• Developed and implemented ServiceNow integrations with third-party systems, leveraging REST and SOAP APIs.\\\\n• Contributed to developing and maintaining ServiceNow best practices and coding standards.\\\\n• Integration of ServiceNow modules, such as TSM, OM, and end-user-facing as Service Catalog and Workspace.\\\\n• Responsible Code Review, end-to-end application testing, and for orchestrating the seamless deployment of code to the production environment.\\\\n• Agile methodology for application development.\\\\n• Lead the development of ServiceNow automation application for AT & T MEC (Multi-Access Edge Computing) product order.\\\\n• Participating in the development of an automation tool using Java skills- Analyzed the existing VBScript code used to create the tool manual provided to customers, preparing to automate the process using Java- He created a new tool manual for customers, using JAVA, incorporating specific customer information such as BAN, FAN, and Customer Name. The content of the manual was customized - He developed the body of a personalized HTML-formatted email to send the manual to customers- He also created the body of an HTML email with an attachment for the customer\'s \"sign off\" document.\\\\n• Technical Advisories- Business Rules Best Practices- Make an ‘attachment’ field mandatory or required using GlideAjax (client side).\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Universidad Simón Bolívar
Electronic Engineer
UC Irvine
Certification
University of Michigan/Coursera
Certification
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