Tushar A.

About Tushar A.

I’m an Adobe Experience Platform (AEP) – Adobe Journey Optimizer (AJO) Consultant 4+ years of experience designing and delivering personalized customer journeys across the Airways and Railway domains. My expertise spans Real-Time Customer Data Platform (RT-CDP), Customer Journey Analytics (CJA), and campaign optimization, backed by strong skills in SQL, ServiceNow, JIRA, and Postman.At Tata Consultancy Services (TCS), I lead end-to-end AEP AJO implementations — from data ingestion and identity resolution to audience segmentation, journey design, and QA. I work closely with business and technical teams to integrate RT-CDP insights into high-impact campaigns, enabling brands to deliver the right message at the right moment. One of my key achievements includes driving a 25% increase in customer retention through data-driven journey orchestration.Passionate about bridging data, technology, and marketing strategy, I thrive on turning analytics into actionable experiences that boost engagement, loyalty, and revenue. Whether it’s troubleshooting complex AJO workflows, optimizing customer segments, or validating campaign data flows, I ensure that every project aligns with business goals and delivers measurable results.I’m open to exploring new opportunities as an AEP AJO Developer, Campaign Analyst, or Marketing Technology Specialist where I can contribute to creating impactful customer experiences. Let’s connect and explore how I can bring value to your team.

Experience

1. Sr Aep Developer

   Capgemini

   Nov 2025 — Present · Pune, IN

Education

• Saraswati Vidhya Mandir

  12th, Physics Chemistry Maths

• Institute of Engineering and Technology

  Bachelor of Technology - BTech, Computer Science