Arnold Varona
Care Center National Workforce Manager | FirstService Residential
- Role
- Customer Care National Workforce Manager at FirstService Residential
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Arnold Varona
Bilingual Sales & Customer Service Manager with over 25 years experience in the areas of…
Experience
Customer Care National Workforce Manager
Feb 2023 — Present · Hollywood, FL, US
Education
Connecticut School of Broadcast
Certified, TV & Radio Broadcasting
2004 — 2006
Skills
- Marketing
- Cross-Functional Team Leadership
- Banking
- Team Management
- Negotiation
- Customer Retention
- Email Marketing
- Customer Service
- Interviews
- Leadership Development
- Sales Management
- Strategic Planning
- Time Management
- Quality Assurance
- Contact Centre
- Retail Management
- Team Building
- Management
- Program Management
- Outstanding Customer Service
- Sales
- Performance Management
- Crm
- Employee Training
- Quality Management
- Project Management
- Coaching
- Call Centers
- Business Development
- Outsourcing
- Contact Centers
- Leadership
- Training
- Customer Satisfaction
- New Business Development
- Call Center
- Web Design
- Process Improvement
- Analysis
- Account Management
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