Avantika Singh
Process Associate @Krazy Mantra Group Of Companies
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WORK HISTORY
Process Associate @Krazy Mantra Group Of Companies
IN
Managing high-volume inbound and outbound calls with borrowers, investors, insurance agents, title, and escrow companies, ensuring efficient communication and issue resolution.Preparing and delivering accurate payment and payoff statements to title companies and investors.Accurately documenting all borrower and third-party interactions in Encompass for compliance and audit purposes.Collaborating with management and team leads to resolve loan servicing escalations in a timely manner.Demonstrating in-depth knowledge of key mortgage documents, including the Closing Disclosure (CD), Note, Deed of Trust, and Warranty Deed.Providing timely responses to Verification of Mortgage (VOM) requests submitted by loan officers
EDUCATION
Swami Shukdevanand Mahavidyalaya
Bachelor of Commerce - BCom
Swami Shukdevanand Mahavidyalaya
Bachelor of commerce honours
Swami Shukdevanand Mahavidyalaya
Bachelor's of commerce honours
St Paul's inter college
12th Grade
ABOUT AVANTIKA SINGH
Experienced Operations Analyst helping clients to obtain HOA documents statewide. Client…
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