Avantika Sharma
Software Quality Assurance Manager - Wipro Technologies (PMP®, ITIL® V3 F Certiified)
- Role
- Manager Quality Assurance at Wipro
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Avantika Sharma
Experienced Software Quality Assurance Manager with a demonstrated history of working in the information technology and services industry. Skilled in Service Delivery, Operations Management,Project Management, Technical Support, Customer Service Management, and Service-Level Agreements (SLA). Strong quality assurance professional with a Corporate-PGDBA from SCDL Pune and PMP certified from PMI USA.
Experience
Manager Quality Assurance
Nov 2016 — Present · Noida, IN
Education
SCDL pune
Corporate-PGDBA, HR
2008 — 2010
Skills
- Contact Centers
- Call Centers
- Customer Service Management
- Bpo
- Operational Excellence
- Pmp
- Team Management
- Process Excellence
- Mis
- Workforce Management
- Operations Management
- Performance Management
- Project Management
- Service Delivery
- Resource Management
- Technical Support
- Sla
- Itil V3 Foundation Certified
- Process Improvement
- Outsourcing
- IT Service Management
- Business Process Outsourcing (Bpo)
- Service-Level Agreements (Sla)
- Lean Six Sigma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.