Avanti Gade
- Role
- Client Success Lead, Head of Strategic Accounts at Habu
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
Client Success Lead, Head of Strategic Accounts
Feb 2020 — Present · San Francisco, CA, US
Manage end-to-end, post-sales engagement at an early-stage start-up. Create use cases, delivery excellence and top-notch managed service to prove value, grow, and retain the first few strategic customers onwards. Extend customer outlook into product development & roadmap, product packaging, and go-to-market strategies- Deliver strategic client use cases balancing managed service delivery with the creation of the SaaS application for an early-stage product. 90% of the strategic client portfolio retained and renewed with upsells - Innovate on client engagement with new use cases, go-to-market strategies, modules, and packaging for a product that is bleeding edge and without a template in the martech / ad tech ecosystem to achieve product-market fit - Develop new capabilities for the customer-facing team with analytics hiring in the areas of marketing measurement and experimentation - Create delivery modules with frameworks and standardization for seamless engagement and uniform client experience - Work on shaping product priorities, agile product development while managing client expectations and feedback loops
Education
Rutgers University
Bachelor of Science, Business Management
2001 — 2003
Baruch College
MBA, Marketing and Finance
2005 — 2007
Sydenham College of Commerce and Economics
Bachelor of Commerce, Business
1998 — 2001
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