Avanish Kumar

Customer Success Manager @Rezolve AI

Belfast, GB

Engaging with clients to understand their AI requirements and product customization needs.Utilizing existing project standards, follow internal CSM procedures to deliver outcomes in the specified time period.Developing delivery schedules based on standards and client delivery requirements. Managing timelines, risks, and issues within the project.Managing recurring client meetings to ensure stakeholder management communication.Managing project status to appropriate stakeholders.Managing multiple concurrent implementations to deliver project plans.Coordinating with the internal implementation team (Sales, CSMs, Business Analysts, and Implementation engineers) to ensure on-time quality delivery and unblock critical issues.First point of contact for support and escalations from clients during implementation.