Ava Crawford
Product Operations Analyst II at Safelite | Driving Digital Product Excellence
- Role
- Product Operations Analyst ll at Safelite
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Ava Crawford
Hi, I’m Ava Crawford! I’m a Product Operations Analyst II at Safelite with a background…
Experience
Product Operations Analyst ll
Sep 2025 — Present · Columbus, OH, US
As a Product Operations Analyst II at Safelite, I partner with Product Managers to ensure our digital products empower associates in the field and make it seamless for customers to schedule and manage their auto glass appointments. My role blends discovery and execution—supporting backlog management, analyzing A/B test outcomes, visualizing key site metrics, and translating user feedback into actionable product improvements. I collaborate closely with cross-functional teams to define success measures, streamline workflows, and deliver digital experiences that drive both customer satisfaction and business value.
Education
University of Cincinnati
Bachelor's degree
2018 — 2022
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