Ava Zimmerman

About Ava Zimmerman

I am an Operations Manager at Hipcamp, the leading online marketplace for outdoor stays…

Experience

1. Operations Manager

   Hipcamp

   Jan 2021 — Present

   Facilitate creative project designs and oversee daily and long-term business logistics involving B2C sales, customer success, and performance metrics. Initiate and cultivate outside partnerships and update results to key stakeholders. Implemented innovative training initiatives to optimize sales processes and reduce administrative tasks for sales representatives, resulting in increased efficiency and productivity. Manage market territory across 39 states. Conceptualized and launched cold outreach campaigns and sales strategies for emails, calls, and texts. Trained staff on process. Implemented new host onboarding experiences from start to live to add efficiency to onboarding flow and tracked success through new dashboard creations to analyze best practices and add value post onboarding flow. Developed comprehensive training materials and conducted weekly workshops to continuously empower team performance, and train team on new processes resulting in a 15% increase in overall sales revenue. Utilized strong project management skills to oversee the implementation process of new initiatives, such as third-party qualification companies, ensuring successful integration and measurable results. Acted as a primary point of contact between stakeholders and enablement teams, facilitating seamless communication and alignment on training initiatives and objectives.

Education

• Tulane University

  Bachelor's degree

Skills

• Social Media
• Climate Change Adaptation
• Environmental Impact Assessment
• Community Outreach
• Environmental Issues
• Powerpoint
• Microsoft Excel
• Sustainability
• Social Networking
• Microsoft Powerpoint
• Environmental Science
• Public Speaking
• Environmental Awareness
• Grant Writing
• Environmental Policy
• Policy
• Event Planning
• Volunteer Management
• Microsoft Word
• Microsoft Office