Ava Kong
AI Strategist/Forward Deployed Product Manager @ Amazon Web Services (AWS) | EMBA
- Role
- Senior Generative Ai Strategist, Generative Ai Innovation Center at Amazon Web Services (AWS)
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ava Kong
The AWS Generative AI Innovation Center (GenAIIC) is a team of AI experts—including strategists, data scientists, applied scientists, and solution architects—focused on accelerating generative AI adoption and delivering measurable business value for AWS customers. In my role as a Forward Deployed Product Manager–strategist, I embed directly with enterprise customers to identify high‑impact AI opportunities, translate ambiguous business problems into concrete product requirements, and design tailored solutions on AWS that solve real operational and revenue-critical challenges. I focus on agentic AI solutions that automate complex workflows in financial services, including intelligent document processing, investment and portfolio analysis, insurance underwriting and servicing processes, and customer experience chatbots—owning the lifecycle from discovery and scoping through prototyping, deployment, and adoption with cross-functional teams.
Experience
Senior Generative Ai Strategist, Generative Ai Innovation Center
Mar 2024 — Present · New York, NY, US
The AWS Generative AI Innovation Center (GenAIIC) is a team of AI experts—including strategists, data scientists, applied scientists, and solution architects—focused on accelerating generative AI adoption and delivering measurable business value for AWS customers. As a strategist (Forward Deployed Product Manager), I work directly with AWS enterprise customers to identify high-impact AI use cases and design tailored solutions that leverage AWS services to address real business needs. I have worked on agentic AI solutions to automate business operations in financial services, including intelligent document processing, investment analysis, insurance processes, and customer experience chatbots.
Education
Columbia University in the City of New York
Master of Business Administration - EMBA
2020 — 2023
Skills
- Unix
- Web Development
- C++
- Business Analysis
- Sql
- Python
- Java
- Php
- Software Project Management
- Project Management
- Systems Analysis
- Vendor Management
- Creative Direction
- Html
- Information Technology Audit
- E-Commerce
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