Ava Smith
Pool Deck Host @Midtown Athletic Clubs
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WORK HISTORY
Pool Deck Host @Midtown Athletic Clubs
Chicago, IL, US
Served as the primary point of contact for 200+ members and guests daily, delivering a professional and positive experience by responding to inquiries, resolving concerns, and promoting club programs and events.Enforced pool deck etiquette, youth area code, and safety regulations by proactively monitoring member activity to mitigate risk and maintain a safe, inclusive, and enjoyable environment.Managed operational workflows, such as towel distribution, all while coordinating with food service and facilities teams to optimize efficiency and uphold a professional, client-focused environment.
EDUCATION
Northwestern University
Bachelor of Arts, Economics and International Studies
Lycée Français de Chicago
High School Diploma, International French Baccalaureate Diploma and State of Illinois Seal of Biliteracy
ABOUT AVA SMITH
Economics & International Studies Student at Northwestern University
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