Arunkumar K.

Financial Advisor @TD

Ottawa, ON, CA

With many achievements within the short journey with TD Canada Trust, to enrich the customer experience and to elevating cross-sell / upsell advises. Enriched customer experience & processed financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics Complied and ensured to, KYC/KYT/KYB norms as required by the industry standards Responded and resolved customers’ concerns using standard procedures and escalated non-standard activities, as required Achieved (Q2 Q3 & Q4 2019 Spotlight Winner) assigned goals and business objectives by promoting banking solutions (Credit cards, over drafts, Credit limit increases and credit & investment referrals, etc) and completed business processes in a timely and accurate manner. Built a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Won TD’s Champions-2019 within 9 months of journey with TD.