Autumn Broder
Learning and Enablement Consultant at NICE CXone
- Role
- Learning and Enablement Consultant at NiCE
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Autumn Broder
A business professional who is committed to excellence and accountability with a proven record of success in providing outstanding customer service. Brings over six years’ experience working within the telecommunications industry, an additional six years’ working with NICE inContact contact center software, as well as over three years of technical training experience. As a project manager, currently implements UCaaS and SaaS products for businesses and contact centers. Has implemented domestic and international projects. A demonstrated leader, attentive to detail, and a creative problem solver; possesses exceptional communication and interpersonal skills.
Experience
Learning and Enablement Consultant
May 2021 — Present · Wilmington, NC, US
Skills
- Customer Experience
- Ivr
- Cloud Computing
- Professional Services
- Customer Satisfaction
- Training
- Workforce Management
- Solution Selling
- Contact Centers
- Telephony
- Unified Communications
- Account Management
- Call Centers
- Voip
- Avaya
- Managed Services
- Telecommunications
- Saas
- Enterprise Software
- Salesforce.com
- Crm
- Call Center
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