Australia Rodriguez
Property Manager @FirstService Residential
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WORK HISTORY
Property Manager @FirstService Residential
Miami Beach, FL, US
Manage all aspects of the daily operation and the functions of the onsite team for a 118 unit residential community with 3MM budget.• Project Management including a 6MM canopy truss restoration project, renovations, internal maintenance, data management, software implementation, etc.• Maintain standards of excellence for processes, methods, and personnel.• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.• Maintain knowledge, understanding and adherence of all contractual obligations.• Maintain positive relationships and customer satisfaction with residents, vendors, realtors, title companies, legal counsel and local governing authorities.• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.• Create, maintain, and upload a wide variety of information in various software platforms including but not limited to work orders, signed meeting minutes, financial reports, management reports, contracts, budgets, etc. to ensure compliance. • Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.• Provide management and leadership to assigned property and book of business at luxury garden style residential community.
EDUCATION
Miami Dade College
Associate's degree, Pre-Law Studies
Miami Dade College
Associate of Arts - AA, Pre-Law Studies/Business Administration
Miami Dade College
Associate of Arts - AA, Business Administration, Management and Operations
Edison State Community College
CAM CEU, LCAM CEUs
Colibri Real Estate School
Prelicensing Course, Real Estate
William H Turner Technical School
Health Unit Coordinator, Unit Secretary Hospital
The Honors College at Miami Dade College
Associate of Arts - AA, Business Administration, Management and Operations
William H Turner Technical School
Certificate, Health Unit Coordinator
Gold Coast Professional School
Florida Condominium Association Management Prelicensing Course, Community Association Management
ABOUT AUSTRALIA RODRIGUEZ
First Services Residential relies on a property management professional with extensive experience in luxury real estate and hospitality. With over 19 years in the industry, I have contributed to managing high-end properties, ensuring operational excellence, and delivering exceptional client experiences. Current responsibilities include overseeing luxury condominium properties, facilitating smooth day-to-day operations, and driving resident satisfaction. Competent in hospitality and property management consulting, they have supported marketing, sales, and contract negotiations for upscale vacation rentals. Known for a commitment to service quality and operational efficiency, their goal is to enhance property value while maintaining exceptional standards for clients and residents.
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