Austin Shamoun

Lead Customer Project Specialist at Dynatrace

Role
Lead Customer Project Specialist at Dynatrace
Location
Detroit, MI, US
LinkedIn followers
500 followers

About Austin Shamoun

As a Lead Customer Project Specialist at Dynatrace, I collaborate with teams, both internal and external to help project manage customer initiatives. Additionally, I’ve worked through internal projects which aimed to optimize project workflows and implement effective processes that drive operational success. With a Bachelor of Science in Computer and Information Systems from Grand Valley State University, my education complements my hands-on experience across multiple roles at Dynatrace, from technical consulting to project coordination. Proficient in problem solving, workflow management, and process implementation, I support teams in achieving their goals efficiently and fueling their productivity.

Experience

  1. Lead Customer Project Specialist

    Dynatrace

    Jun 2025 — Present

Education

  • Grand Valley State University

    Bachelor of Science - BS, Computer and Information Systems

    2014 — 2019

Skills

  • Photoshop
  • Social Media
  • Web Design
  • Teamwork
  • Graphic Design
  • Html
  • Powerpoint
  • Microsoft Excel
  • Research
  • Java
  • Windows
  • English
  • Adobe Creative Suite
  • Microsoft Word
  • Microsoft Office

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Austin Shamoun — Lead Customer Project Specialist at Dynatrace in Detroit, MI, US | Unifers