Austin Schweitzer

About Austin Schweitzer

Self-reliant and an industrious individual with experience in sales, customer care, inventory quality control, warehouse operations, dock work. Utilizing my experience and growth as a professional to propel a goal-oriented team.From sales to operations with nearing a decade of experience helping customers understand valuable product choice while upholding excellent customer service. In last role, being in the top 25% of sales while working in operations to hitting the top 4% of work proficiency weekly in my current role where target goal is 90% the top 4% workers achieving over 136% proficiency. Throughout my career assessing the need of customers became the forethought when speaking to clients. Honing the customers\' needs and client retention are two skills that specifically have increased every area of work that I\'ve come in contact with. Communication with prospects or fellow employees and taking action are essential for customer success. Adopting a continual learning mindset has been influential. I\'ve been able to learn from my peers and wonderful online courses from Coursera and Udemy to impactful books.

Experience

1. Team Lead

   Estes Express Lines

   Jun 2021 — Present

   Being able to maintaining a top 7 position in production with a 20 point higher than average productivity rating among my peers.Transporting customer products with utmost care in a timely manner. Operating heavy machinery and communicating with co-workers on best practices in handling and positioning of freight to get the highest volume in a trailer filled efficiently. While operating on a cross dock, interacting with customers happens regularly for dock pick-ups. Having the customers\' product prepared ahead of time allows for a delightful transition for the customer from us.Onboarding is an ongoing process. Constantly maintaining a learning mentality gives my ability to teach new employees a jump start in the workplace. How to accurately operate the programs on the tablets, assess a trailers load quality, best practices for loading a trailer, and so much more.

Education

• Coursera

  Data Analytics

• TRECS

  Real Estate License , Real Estate

Skills

• Microsoft Word
• Powerpoint
• Microsoft Excel
• Leadership
• Salesforce.com
• Management
• Customer Service
• Negotiation
• Marketing
• Business Development
• Strategic Planning
• New Business Development
• Microsoft Office
• Sales
• Public Speaking