Austin Rodrigues
Principal Conversational UX Designer at ADP
- Role
- Principal Conversational Ux Designer at ADP
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Austin Rodrigues
My career focus is to infuse artificial intelligence with human-centered…
Experience
Principal Conversational Ux Designer
Dec 2021 — Present
Lead the conversational design for a user-centric chatbot, using Natural Language Understanding (NLU) and Natural Language Modeling (NLM) technologies to craft chat experiences for hundreds of thousands of monthly users.Represent the design side of a triad that includes developers and the product team to seamlessly coordinate and execute roadmap goals and strategy.Manage a team of designers, promoting collaboration, creativity, and high-quality design deliverables.Develop and maintain comprehensive style guides to ensure consistent communication and brand voice across all chatbot interaction.Utilize analytics to evaluate chatbot performance, identify areas for improvement, and implement data-driven optimizations.
Education
University of Massachusetts Amherst
B.B.A.
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