Austin R.
Problem Solver, B2B & B2C Customer Experience, People Connector, Team Player, Career Development Student & Coach
- Role
- Client Account Manager at FIS
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Austin R.
I have a strong sense of purpose and the ability to create meaningful relationships with others. I am passionate about learning and working with others to achieve mutually beneficial solutions, as well as being open-minded when approaching new tasks. My professional background includes Sales, Management & Marketing in the SaaS industry, as well as extensive experience working in Training roles. My passions include technology, education, sports, volunteering and mentoring young adults. Currently my focus is building skills and experiences to help me pursue my lifelong goal of becoming a successful sales leader within the Tech Industry
Experience
Client Account Manager
Nov 2024 — Present · Miramar, FL, US
Manage top-tier client relationships, identifying needs and delivering tailored solutions to enhance satisfaction. • Leveraged Microsoft Dynamics, LinkedIn, and Outreach as a super user to optimize client engagement. • Focused on solutions in Issuing, Loyalty, Network, and Value Added services, ensuring strong client retention.
Education
Eden Prairie Highschool
High School Diploma
2001 — 2004
Seattle Pacific University
Bachelor, Communications
2004 — 2009
La Trobe University
Business Administration and Management, General
2007 — 2007
Europe TEFL
Certified to Teach English as a Foreign Language, Teaching English as a Second or Foreign Language/ESL Language Instructor
2009 — 2009
Skills
- Management
- Cold Calling
- Advertising
- Online Advertising
- Spanish
- Oracle Applications
- Microsoft Dynamics 360
- Microsoft Dynamics Crm
- Injection Molding
- Enterprise Software
- Sales Management
- Microsoft Office
- Sales
- Training
- Dos
- Customer Service
- Microsoft Word
- Microsoft Excel
- Epiphany
- Account Management
- Salesforce.com
- Lead Generation
- Docusign
- Marketing
- Peoplesoft
- Workday
- Direct Sales
- Cnc Machine
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