Austin Mulka
Analyst | Leveraging Data Science, Machine Learning, and Natural Language Processing | Expert in Computer Science and Data Analysis.
- Role
- Customs Specialist at XPO
- Location
- Canton, MI, US
- LinkedIn followers
- 500 followers
About Austin Mulka
Experienced technical writer specializing in creating clear, user-friendly documentation for complex systems and processes: • Developed comprehensive video tutorials on cloud-based LMS system, reducing employee inquiries by 30% • Developed an AI-based tool using natural language processing to streamline content creation, improving efficiency by 35%: • Technical Documentation • Data Analysis • Marketing • Information Architecture : • Translating complex concepts • Editing and proofreading • Document Design & Formatting • SOPs : Technical Writer and Programmer (UpWork) Technical Writer (Freelance) Data Analyst (Freelance): • API & Technical Documentation Tools • Microsoft Azure Suite • Adobe Creative Cloud • Google Cloud Platform • Microsoft Office Suite (+) Skilled library professional with expertise in research methodologies, database management, and information literacy instruction: • Implemented LaTeX for efficient typesetting of academic papers and research documents • Developed SQL queries to optimize library database searches, improving retrieval speed by 30%: • Cataloging and classification • Database management • Research methodologies • TeX and LaTeX typesetting • Academic journal editing : • Advanced research techniques • Data organization • Information retrieval • Metadata • Cataloging and classification : Information Desk Clerk (Ann Arbor District Library) Book Professional (Ann Arbor District Library) Library Assistant (Mardigian Library, University of Michigan-Dearborn) Library Aide (Bradner Library): • JSTOR, PubMed, Google Scholar, ABI, ScienceDirect • Excel, Millennium, DCB, Evergreen, ILS, MELCAT • LaTeX, TeXstudio, Overleaf • SQL (MySQL, PostgreSQL) Versatile programmer with experience in problem solving and automotive solutions: • Developed and automated processes using Python and Excel macros : • Artificial Intelligence • Data science • Machine learning : Freelance Programmer (UpWork) Logistics Analyst (Phillip Charles Group): • Python • Java • SQL • JavaScript • Git
Experience
Customs Specialist
Dec 2024 — Present · Ann Arbor, MI, US
Analyze northbound and southbound shipments to ensure compliance with U.S. and international customs regulations.• Process and verify customs bonds, ensuring accurate documentation for secure and timely clearance of goods across borders.• Coordinate with carriers, brokers, and government agencies to resolve shipment discrepancies and facilitate smooth customs processing.• Monitor and review tariff classifications and duties to optimize shipment costs while maintaining regulatory compliance.• Develop and maintain accurate reporting systems to track bond usage and shipment trends, providing actionable insights to reduce delays and streamline operations.• Collaborate with internal and external stakeholders to identify and mitigate risks associated with cross-border trade.• Utilize trade compliance software and tools to maintain up-to-date records and ensure adherence to all import/export policies.
Education
Hope College
Economics, Philosophy, and Political Science.
2014 — 2015
University of Michigan-Dearborn
Bachelor's degree, English Language and Literature, General
2015 — 2018
Schoolcraft College
Associate's degree, Political Science and Government
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.