Austin Reyes
Service Delivery Coordinator Iii @SchoolsFirst Federal Credit Union
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WORK HISTORY
Service Delivery Coordinator Iii @SchoolsFirst Federal Credit Union
Tustin, CA, US
Coordinate with cross-functional teams, both internal & external, to resolve complex financial inquiries by moving efficiently & effectively. Implement standard operating procedures, enhancing efficiency and streamlining daily operations through organized note taking.Complete a series of autonomous tasks, to create remote team training sessions; ensuring staff proficiency in regulatory compliance, process optimization, risk management and problem solving.Advise stakeholders on strategic resource budgeting guidance, enabling informed decisions for investment & personal finance, through open-ended discovery questions.Manage high-volume client transactions while maintaining accuracy and strict adherence to financial policies in a fast-paced environment.
EDUCATION
Orange Coast College
Associate of Arts - AA, Communication Studies
ABOUT AUSTIN REYES
Project Coordinator
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