Austin King
IT Support Analyst @ Hogan Services | Building the Past, Present & Future of Technology
- Role
- Information Technology Support Analyst at Hogan Transportation Companies
- Location
- Collinsville, IL, US
- LinkedIn followers
- 500 followers
About Austin King
I\'m an IT professional, student, and builder — constantly stacking skills, certifications, and real-world experience to engineer the future of technology.I currently work as an IT Support Analyst at Hogan Services on rotating 12-hour night shifts, hold a CompTIA Security+ certification, and I\'m actively pursuing Network+ and CySA+. I\'m completing my Associate\'s in Information Technology at Ranken Technical College and transferring to Western Governors University this year to pursue my Bachelor\'s and Master\'s degrees in IT.My hands-on experience spans Active Directory, PowerShell, network configuration, VLANs, Splunk, and Hyper-V virtualization. I have also built through 3 years as an IT Technician at Bill\'s Missouri Bulls, aswell as going to Ranken, and a personal homelab where I simulate enterprise environments using pfSense, Windows Server 2022, network segmentation, and SIEM deployments.What drives me is simple: I want to understand how systems are built, learn how they break, and master how to secure them. Every certification, every lab, every night shift is a step toward that.Based in the St. Louis area. Disciplined, detail-oriented, and focused on one thing: building the past, present, and future of technology
Experience
Information Technology Support Analyst
Hogan Transportation Companies
Mar 2026 — Present · St Louis, MO, US
Provide 12-hour night shift IT support across enterprise infrastructure for a national transportation companyAssist cybersecurity and networking teams with security monitoring, network troubleshooting, and incident responseManage Active Directory, user provisioning, and access control in a Windows environmentSupport and maintain enterprise systems including ticketing, endpoint management, and remote access toolsGained hands-on exposure to SIEM tools, network segmentation, and vulnerability management processes
Education
Western Governors University
Bachelors Degree , Cybersecurity and Information Assurance
Ranken Technical College
Associate's degree, Information Technology
Western Governors University
Masters, Cybersecurity and Information Assurance
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