Austin Felder
Junior Application Developer @Los Angeles Pacific University
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WORK HISTORY
Junior Application Developer @Los Angeles Pacific University
I provide technical support and development for ERP and cloud-based applications, specializing in customizing, upgrading, and maintaining enterprise systems. I deliver Tier 3 support, resolving escalated issues and break-fix incidents while ensuring stability and performance. I’ve designed and developed Informatica workflows, ETL processes, and mappings to automate data movement between Jenzabar ERP, Salesforce, and external applications—improving efficiency, accuracy, and real-time data availability across systems. I also monitor, optimize, and troubleshoot integrations to maintain high availability.My experience includes customizing Jenzabar modules, queries, and workflows to streamline processes, as well as administering ERP settings, security, and user access. I design and support enterprise application integrations, leveraging both Azure resources and emerging technologies to meet business needs. I regularly write SQL queries and develop SSIS packages with C# to support data integration and ETL requirements. Additionally, I connected Tableau to new servers and ERP data sources to support accurate reporting and improved data visualization for stakeholders.On the web development side, I’ve built and maintained PHP-based pages consuming RESTful APIs, developed custom JSON APIs for ERP data integration, and debugged JSON/XML data flows. I also enhance front-end interactivity with JavaScript and TypeScript to deliver dynamic, data-driven user experiences. Additionally, I integrated an AI chatbot into the company website to improve user engagement, and I’ve automated workflows using Zapier and webhooks to connect applications and reduce manual tasks.Overall, I specialize in designing, implementing, and supporting enterprise application solutions that improve efficiency, streamline operations, and enhance user experience across systems.
EDUCATION
Florida International University
Bachelor of Arts - BA, Computer Science
ABOUT AUSTIN FELDER
Technical Support Engineer at ServiceNow with a background in Full-Stack Development…
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