Austin Caldwell
Sr. Director, Premium Services, Strategy & Operations at AEG I Crypto.com Arena I Peacock Theater
- Role
- Sr Director, Premium Services, Strategy & Operations at AEG
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Austin Caldwell
Experienced sports & entertainment professional with a background in sales, account management and business intelligence. Leveraging data and technology to drive efficiencies and revenue. M.B.A. with an emphasis in Global Business via Pepperdine University.
Experience
Sr Director, Premium Services, Strategy & Operations
Aug 2024 — Present · Los Angeles, CA, US
In my role at Crypto.com Arena, I lead two divisions within the Premium Business: Services and Business Operations, Strategy & Analytics. Together, these divisions comprise a team of 22 talented individuals dedicated to delivering exceptional results. The Services division focuses on elevating the premium guest experience, driving member retention, and generating revenue. Meanwhile, the Business Operations team leverages analytics, strategy, and technology to optimize revenue and enhance operations. Our Premium Business supports iconic teams such as the LA Kings, LA Lakers, and LA Sparks, as well as a diverse array of concerts and events hosted at Crypto.com Arena, Peacock Theater, and L.A. Live.
Education
North Carolina State University
B.S. Sport Management, Sport Management, Business, Parks, Recreation and Tourism Management
2006 — 2010
Pepperdine Graziadio Business School
Master of Business Administration - MBA, International/Global Studies
2018 — 2020
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