Austin Hayes

Microsoft 365 Administrator @LSG Sky Chefs

McKinney, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2026 — Present

Microsoft 365 Administrator @LSG Sky Chefs

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Irving, TX, US

Manage the Microsoft 365 tenant for LSG Sky Chefs\' North America division. • Support IT initiatives for the North America headquarters, ensuring seamless operations. • Collaborate with cross-functional teams to enhance productivity and user experience. • Develop and implement best practices for Microsoft 365 administration and support.

EDUCATION

2006 — 2008

Dallas College

Business Administration and Management, General

SKILLS

Data ManagementSoftware Development Life Cycle (Sdlc)Team LeadershipStrategic PartnershipsSales ProcessIT ManagementOnline MarketingGlobal SourcingInternational Product SourcingSales OperationsProduct ManagementCustomer ServiceMicrosoft Dynamics CrmCrmTechnological InnovationEmail MarketingEntrepreneurshipSystem AdministrationSearch Engine Optimization (SEO)AnalyticsSocial Media MarketingBusiness StrategyIntegrationBusiness-to-Business (B2b)Business DevelopmentItil ProcessEnterprise SoftwareEnterprise ArchitectureSales ManagementSqlMicrosoft ExcelLead GenerationVendor ManagementBusiness IntelligenceAgile MethodologiesStrategic PlanningManagementTeam BuildingStrategyE-Commerce

ABOUT AUSTIN HAYES

I build and run secure cloud platforms that make work easier for users and safer for the business.I am an IT leader and cloud engineer with 15 years of experience designing, deploying, and optimizing enterprise environments across Microsoft Azure and AWS, with deep strength in Microsoft 365, Entra ID, and endpoint management. I focus on modern identity, device compliance, virtualization, and automation that reduce risk while improving reliability and cost control.What I do best:• Azure and AWS infrastructure design and operations for secure, scalable workloads• Identity and access management with Entra ID, Conditional Access, MFA, RBAC, and governance• Modern endpoint management with Intune, Autopilot, compliance policies, and app deployment• Azure Virtual Desktop and secure remote access patterns for distributed teams• Microsoft 365 administration, collaboration, retention, and information protection• Security operations and visibility using Defender, Sentinel, Log Analytics, and Azure Monitor• Infrastructure automation using PowerShell and infrastructure as code approaches• Cloud cost optimization with tagging, budgeting, rightsizing, and FinOps practices• Clear communication with executives and non technical stakeholders, translating risk and requirements into practical solutionsI am especially comfortable in high sensitivity environments where data protection, audit readiness, and uptime are non negotiable. I take a consultative approach, document decisions well, and build repeatable systems that scale.If you are hiring for Azure Engineer, Cloud Engineer, M365 and Endpoint Engineer, or Cloud Security focused roles in the Dallas area, I am open to connecting.US Citizen. TSA Pre-Check approved.

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