Austin R.
Specialist - Service Quality and Insights Team @Fidelity Canada
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WORK HISTORY
Specialist - Service Quality and Insights Team @Fidelity Canada
CA
Supervising about 60 administrative spokespeople and providing administrative support for about 200 sales people- Received a perfect 100 quality score on my first supervisory performance evaluation- Highest quality score on the team in June and October 2025- Assigned as subject matter expert for salesforce LLM ai deployment for sales and spokespeople.
EDUCATION
Bishop O'Byrne High School
Alberta High School Diploma
Western University
Bachelor’s Degree, Bachelor of Arts in Social Sciences with Minors in Economics and Geography
ABOUT AUSTIN R.
Currently in the ASC of Fidelity Investments Canada helping your advisor and their administrative team navigate NI 81-102 policies and procedures. Some topics that interest me right now include urban polycentricity, classical architecture, filling the ‘missing middle’ of our cities, and biomimicry in urban design.
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