Austin Pais
Product Lead - Google Play
- Role
- Product Lead at Google Operations Center
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Austin Pais
Results-driven Professional offering 8+ years of overall experience, including a 4-year core focus on digital marketing and process optimization. Expert at leveraging KPI management to drive efficiency and customer satisfaction. Accomplished in scaling complex initiatives, highlighted by the successful launch of a startup incubation center and a dedicated history of coaching teams to achieve top-tier project results.
Experience
Product Lead
Apr 2026 — Present · Hyderabad, IN
Operational Excellence: Consistently meet weekly and monthly SLAs. Quality Control: Execute internal audits, manage disputes, and ensure strict process adherence. Process Optimization: Drive RCA (Root Cause Analysis), issue remediation, and continuous improvement initiatives. Stakeholder & Vendor Management: Global Liaison: Lead bi-weekly vendor meetings to provide clarifications and resolve queries. Strategic Reporting: Curate monthly performance packs and business reviews (MBR) for client management. Feedback Loops: Gather cross-site insights to drive vendor performance and process flow. Leadership & Mentorship: Team Development: Facilitate product training and mentor team members for professional growth. Leadership Support: Collaborate with Team Leads to spearhead product and process enhancements.
Education
Canara Engineering College
Bachelor's degree
2010 — 2014
School of Social Work, Roshni Nilaya, Mangalore
PGDHRM
2015 — 2016
Canara Engineering College
Master of Technology (M.Tech.)
2014 — 2016
Great Learning
PGP in Strategic Digital Marketing
2021 — 2022
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.