Austin Mohn
Director of Customer Success
- Role
- Director of Customer Success at Gravyty
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Austin Mohn
I’m an experienced project manager, operator, and team leader who excels at bringing people together for a common goal. I’ve spent the last 7 years developing internal and client-facing programs focused on increasing engagement and results. Above all else, I strive to make work efficient, effective, and fun!
Experience
Director of Customer Success
Feb 2022 — Present · Seattle, WA, US
Manage a team of Customer Success Managers in a SaaS environment to drive client product adoption-Partner with Solutions Engineering and Product teams to enhance technology solutions that support customer growth and retention-Standardize the approach to onboarding, engagement, and project management through the development of playbooks, programs, and training resources-Analyze platform data to understand fundraising trends and strategies for current and prospective clients.
Education
Emerson College
Bachelor of Science (BS), Marketing Communication
2012 — 2016
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