Austin Joel

About Austin Joel

I am an Associate Director at a global consulting firm providing solutions in internal audit, risk and compliance, technology, business processes, data analytics and finance. I began my career at Protiviti in September 2016. Prior to joining Protiviti, I was a Management Information Systems major at the University of Georgia. At Protiviti, my experience primarily consists of Systems Development and Project Management using Agile methodologies. Responsibilities include Program and Project Management, Business Process Improvement, Requirements Gathering, Process Improvement, System Configuration, Testing, Training, and post go live support. Other experience include cloud migration requirements gathering and analysis, data remediation, call center infrastructure upgrades.

Experience

1. Associate Director

   Protiviti

   Dec 2025 — Present · Atlanta, GA, US

   Program Manager - Business Architecture & Process Led a cross-functional team to develop and standardize a Process Improvement Methodology, driving consistency and automation across accounting processes at a major utility, from forecasting to internal and external reporting. Conducted process prioritization and ROI analyses to identify and target high-impact areas for operational improvement. Collaborated with engineering, product, and operations teams to drive continuous improvement. Developed metrics and reporting frameworks to monitor performance and guide data-driven enhancements

Education

• University of Georgia - Terry College of Business

  Bachelor of Business Administration (BBA)

  2014 — 2016

Skills

• Lean Six Sigma
• Sapiens Decision Model
• Java
• Mysql
• Microsoft Office
• Microsoft Excel
• Salesforce.com
• Powerpoint
• Linkedin Recruiter
• Css
• Html
• Sql
• Microsoft Sql Server
• Tableau
• Teradata
• Microsoft Access
• Itil Certified