Austin Hinkle
Account Manager at Techbuyer USA
- Role
- Account Manager at Techbuyer Usa
- Location
- Austin, MN, US
- LinkedIn followers
- 500 followers
About Austin Hinkle
Techbuyer is a global leader in the buying, refurbishing and selling of data center…
Experience
Account Manager
Apr 2021 — Present · Rochester, MN, US
Managed a portfolio of key B2B accounts, serving as the primary point of contact and trusted advisor for clients- Developed and nurtured long-term relationships with clients, ensuring their satisfaction, retention, and loyalty- Conducted regular business reviews with clients, providing performance insights and identifying opportunities for improvement- Collaborated with cross-functional teams to deliver tailored solutions that met clients\' business needs and objectives- Consistently exceeded sales targets by identifying upselling and cross-selling opportunities within existing accounts- Prepared and delivered persuasive sales presentations, proposals, and contracts to prospective clients, resulting in a X% increase in new business acquisition- Resolved client inquiries, concerns, and requests in a timely and professional manner, maintaining a high level of customer satisfaction- Kept abreast of industry trends, competitive landscape, and market conditions, providing strategic guidance to clients- Utilized CRM software to track client interactions, sales activities, and revenue forecasts, ensuring accurate and up-to-date records- Collaborated with the Customer Success team to ensure smooth onboarding, implementation, and ongoing support for clients.
Education
Bemidji State University
Computer Science
2017 — 2018
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