Austin Greene
Director of Event Technology | Entrepreneur | People Development & Operational Excellence
- Role
- Director of Event Technology i at Encore
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Austin Greene
I\'m a passionate, thoughtful leader. I value excellence in everything I do, growth within my team and community, and a staunch commitment to world class-results. It brings me joy to see \"WOW\" moments and projects come to life.With years of operations management and team leadership experience, I am currently a Director of Event Technology with Encore, overseeing everything from venue operations, account relationships, sales, procurement, budgeting, forecasting, vendor management, team leadership, and internal and external stakeholder support. Managing a budget of over $600k, I lead a team delivering seamless event solutions from ideation to execution.
Experience
Director of Event Technology i
Jun 2025 — Present · Franklin, TN, US
Supervised the acquisition of a new venue partnership while actively building productive relationships with key stakeholders, managing CapEx needs and delivery, establishing systems for sales and operations processes, and building a dynamic team to grow and sustain successful venue operations.Provided training for in-market leadership on sales cycles and processes, workforce management, demand planning, and organizational systems.Developed a proactive customer service culture to achieve and maintain a 100% overall satisfaction score and over a 30% response rate to customer surveys, both significantly above the company, region, and market average.Oversaw all aspects of the business including financials, venue partnerships, client relations, sales, and operations management, achieving a positive EBITDA within the first month of operations and exceeding profitability expectations by 24% in the second month of operations.
Education
Pikes Peak Early College
High School Diploma
Liberty University
Business Administration: International Business and Christian Leadership & Church Ministries, Business Administration | Ministry Leadership
2020 — 2024
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