Austin Fry
Senior Customer Success Manager | Customer Success
- Role
- Senior Customer Success Manager at FourKites, Inc.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Austin Fry
With over three years at FourKites, Inc, my journey from Operations Associate to Customer Success Manager has been driven by a relentless focus on enhancing customer satisfaction and value outcomes.In my current role, I leverage my expertise in customer success to foster robust relationships with stakeholders and streamline processes. The team and I have collaborated to pinpoint process improvements, achieving not only cost savings but also elevating the accuracy of data quality. The value we bring to FourKites is rooted in our dedication to maximizing operational efficiency and delivering measurable outcomes.
Experience
Senior Customer Success Manager
Sep 2024 — Present · Chicago, IL, US
Education
University of Missouri-Columbia
Bachelor of Science (B.S.), Finance and Banking
2013 — 2017
Skills
- Time Management
- Microsoft Word
- Event Planning
- Leadership
- Microsoft Powerpoint
- Teamwork
- Writing
- Microsoft Excel
- Customer Service
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