Austin Dobbs

About Austin Dobbs

As a Sales Enablement Manager at Zoom, I help our revenue teams win more effectively and intelligently by bridging the gap between strategy, storytelling, and execution. I’m passionate about empowering sellers with the tools, training, and insights they need to drive adoption of the Zoom platform—connecting customers to the full power of solutions like Zoom AI Companion, Zoom Phone, Zoom Contact Center and Zoom Spaces.My work centers on creating and curating high-impact enablement content, capturing best practices from top performers, and transforming them into scalable playbooks that elevate performance across the organization. Partnering closely with Sales, Product, and Marketing, and Operations, I ensure our go-to-market motions stay sharp, aligned, and infused with the voice of the customer.I believe great enablement isn’t just about knowledge—it’s about inspiration, action, and helping teams deliver value in every conversation.What is the Zoom Communications platform?Zoom Workplace — The AI-first Work Platform for Human Connection — streamlines communications, improves productivity, increases employee engagement, optimizes in-person time, and offers customer choice with third-party apps and integrations. Zoom Workplace, powered by Zoom AI Companion, includes collaboration solutions like meetings, team chat, phone, Contact Center, Revenue Accelerator(Conversation Intelligence), scheduler, whiteboard, spaces, Workvivo, and more. Zoom AI Companion brings generative AI to work in a simple, easy to use way. It helps you work happy, bringing focus to the most impactful activities internally, with both your customers and partners. Companies around the world trust Zoom because it just works. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer care teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle.

Experience

1. Enablement Manager - Americas, Upmarket & Strategic Accounts

   Zoom

   Feb 2023 — Present · Austin, TX, US

   Partnered with cross-functional teams to design and implement enablement programs, enhancing role-specific competencies. • Drove sales readiness initiatives, GTM commerce transformation, reducing sales friction and improving overall sales performance. • Led the activation and adoption of hardware revenue programs enabling Zoom to be more competitive resulting in a measurable increase in market share.

Education

• Concordia University Texas

  Kinesiology and Exercise Science/Business

Skills

• Coaching
• Marketing
• Sales
• Time Management
• Management
• Team Building
• Public Speaking
• Leadership
• Customer Service
• Social Media Marketing