Austin Godwin

Role
Partner Success Account Manager at Shipt
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Austin Godwin

As a curious and resilient contributor, I enjoy co-designing solutions to complex…

Experience

  1. Partner Success Account Manager

    Shipt

    Nov 2020 — Present

    Built and strengthened partnerships with thorough communication, regular business reviews, attending of industry conferences (ShopTalk), and pitching of innovative opportunities - leading to YoY account revenue increases of over 209% in tier 1 accounts * Provided industry trends and internal insights that assisted in the development of joint business plans for partners and executive stakeholders.* Identified and solved client problems utilizing our innovative product solutions and managers - growing a six figure account to over $4.5M/yr in revenue by creating and executing a strategic growth plan * Onboarded new national retail partners (including CVS, Walgreens, Lidl, and Wakefern) to Shipt’s delivery solutions and managed accounts with over $30M/yr in annual revenue via effective internal P&L and external SLA management * Executed plans that managed account KPIs cross multiple internal teams including finance, accounting, marketing, operations, product, and others

Skills

  • Leadership
  • Management
  • Time Management
  • Social Media
  • Team Leadership
  • Community Outreach
  • Customer Service
  • Teamwork
  • Sales
  • Strategic Planning
  • Microsoft Word
  • Public Relations
  • Leadership Development
  • Prezi
  • Public Speaking
  • Corporate Communications
  • Powerpoint
  • Research
  • Event Planning
  • Microsoft Powerpoint
  • Microsoft Excel
  • Marketing
  • Strategic Communications
  • Presentations
  • Project Management
  • Communication
  • Sales Presentations
  • Microsoft Office

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Austin Godwin — Partner Success Account Manager at Shipt in Seattle, WA, US | Unifers