Austin Anderson

Senior Manager @Bonefish Grill

Orlando, FL, US

Review P&L report for revenues to identify cost saving opportunities and to hit financial goal targets.•Cultivating strong customer relationships thought active listening and personalizing service resulting in high customer retention and repeat business. •Count all income at the end of night to ensure accurate Daily Sales Revenue, and Excel spreadsheets for credit sales, cash collection from servers and tip payout, in preparation for nightly deposit.•Created, maintained and updated documents in Excel to ensure better daily operations for a declining budget, daily sales journal and monthly products sold.•Managing Partner training complete as of January 2025. • Manager of the Quarter for Q1 2025.• Supported multiple locations with running day-to-day operations when needed. Locations include Daytona, Orlando Airport, St. Petersburg Tyrone and Longwood.•Plan and execute community outreach. This can include visiting local businesses to network for catering sales and participating in local events to drive sales.•Based on inventory crosschecks, order weekly beer, wine and liquor (up to with six different vendors.•Pay on average 20 monthly invoices on time. •Complete all hiring/onboarding processes including interviewing, HR paperwork, and scheduling training. •Implement front of house and back of house training for all new employees. • Know and implement the Safe Serve laws of Florida (including maintaining current certification). •Ensure that food goes out properly and up to quality standards.•Manage and delegate front and back of house tasks to 15 - 26 employees.•Responsible for opening and closing the restaurant, following a specific set of guidelines to ensure the restaurant is prepared according to Florida law.

University of Central Florida

Bachelor's degree, Business Administration and Management, General

St. Petersburg College

Associate's degree