Austin Rhodes
Software Developer @Crimson Phoenix
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WORK HISTORY
Software Developer @Crimson Phoenix
Chantilly, VA, US
Work with customers to understand processes at the key stroke level- Understand the processes that need to be automated, check the feasibility of automating those processes, and, if it makes sense to do so, design and develop the future state of those processes- Develop and facilitate discovery sessions, planning meetings, training opportunities and process improvement meetings- Research and document anticipated return-on-investment or expected operational improvement for government consideration- Design, develop, and implement software robots, or bots, to work alongside humans to enhance business process efficiency- Identify, collect and disseminate best practices and lessons learned- Develop standard operating procedures (SOPs) that define the processes, criteria, input requirements and notional timelines that support business process improvement and/or automation recommendations- Establish the engagement strategy, project plan, risks, dependencies, assumptions and \"as-is\" and \"to-be\" process documentation for both automated and non-automated process improvement solutions.
EDUCATION
American Military University
Bachelors of Science, Information Technology
Community College of the Air Force
Associates of Science - AS, Missile and Space Systems Technology
Nucamp Coding Bootcamp
Back End, SQL, and DevOps with Python
ABOUT AUSTIN RHODES
Software engineer and U.S. Air Force Veteran leveraging 7+ years of proven experience that supported operations, managed staff, and coordinated projects. Adeptly supported organization of 120+ and managed teams of 5+ in dynamic, fast-paced environments. Possesses a comprehensive background in troubleshooting, repair, and maintenance of technical systems and Quality Assurance as well as knowledge of various programming languages. Career supported by a Bachelors in Information Technology (in progress), Backend Software Development bootcamp, and work experience with a Top-Secret security clearance. Microsoft Software & Systems Academy graduate.• Customer Service • Coaching and Mentoring • Quality Assurance• Troubleshooting • Training & Development • Interpersonal Communication• Project Coordination • Problem Resolution • Safety Compliance
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