Austen Johnson
Dev Ops Engineer Intern
- Role
- Business Operations Manager at Warrior Sports Physical Therapy
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Austen Johnson
Business and Operations Manager for Warrior Physical Therapy, leveraging a…
Experience
Business Operations Manager
Warrior Sports Physical Therapy
Jun 2023 — Present · Altoona, PA, US
Directed financial and operational strategy for a growing healthcare practice, aligning business performance with compliance and risk management goals. Built and implemented financial dashboards that improved collections from 76% to 99% and accelerated reporting accuracy. Established KPIs and tracking systems to evaluate growth opportunities, compliance risks, and cash flow, supporting data-driven executive decisions. Exhibited strong problem-solving skills, effectively navigating unforeseen challenges and changes that arose during project execution, minimizing disruptions and ensuring timely resolution. Exhibited proficiency in change management by developing comprehensive change management plans that facilitated smooth transitions, minimized resistance to change, and ensured that team members and stakeholders were well-prepared for shifts in project scope or direction.
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