Ausmita Kaviraj
Key Account Management | Consultative Sales | Customer Success
- Role
- Strategic Account Director at Salesforce
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ausmita Kaviraj
Starting my career as a Software Developer in Accenture in 2007, I steadily shifted career paths from pre-sales to business development to finally move into Enterprise Software Sales with Oracle in 2015. From there on it has been an extremely enriching and exciting run first selling lending management solutions to the BFSI sector with Experian and now selling Customer Experience solutions to the Healthcare, Real Estate and Education sectors with Salesforce.I believe that while it is very important to listen and clearly understand the customer\'s needs and position right solution to address those needs, it is even more important to stay invested with the customer post sales to ensure a successful go-live and adoption. Being a Key Account Manager in a large organisation such a Salesforce for me has always meant building the right internal personal relationships both externally as well as internally to ensure that my customer\'s voice is heard within the organisation and about bringing the various teams/ functions at Salesforce together to craft that winning proposition for my customer.
Experience
Strategic Account Director
Apr 2021 — Present · Bengaluru, IN
Managing Strategic Account in Healthcare, Real Estate and Education->100% target achievement every year- Highest achiever in the Growth segment in FY23
Education
SP Jain School of Global Management
MBA, Services Marketing Management
2009 — 2010
KJ Somaiya COE
BE, Computer Engineering
2003 — 2007
Skills
- Account Planning
- Direct Sales
- Strategy
- Quantitative Analytics
- Pre-Sales
- Process Modeling
- Customer Relationship Management (Crm)
- Market Research
- Business Process
- Business Process Re-Engineering
- Consulting
- Business Process Improvement
- Requirements Analysis
- Analysis
- Opportunity Identification
- Business Development
- Financial Benchmarking
- Enterprise Software
- Competitive Analysis
- Marketing
- Management
- Business Analysis
- Team Management
- Company Profiling
- Situation Analysis
- Crm
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