Aurora Pena
IT Operations & Asset Process Management @Norwegian Cruise Line Holdings Ltd.
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WORK HISTORY
IT Operations & Asset Process Management @Norwegian Cruise Line Holdings Ltd.
EDUCATION
Florida International University
Master of Science in Information Systems
New York University
Business Administration and Management, General
University of Miami
Bachelor of Science - BS, Concentration: Business Administration, Political Science and Communications
ABOUT AURORA PENA
Highly skilled process optimization professional with 15+ years of experience leading process improvement projects aligning people, process & technology. Through business analysis, auditing, translating regulatory requirements into policies and procedures. Proven track record of developing and maintaining internal / external client relationships. Implementing process management tools and RPA technology.
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