Aurora Lulaj
Dental Office Administrator @Humber Heights Dental
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WORK HISTORY
Dental Office Administrator @Humber Heights Dental
Etobicoke, ON, CA
Greet patients and manage front-desk operations, ensuring a welcoming environment. • Schedule and coordinate patient appointments to enhance clinic workflow efficiency. • Maintain accurate patient records and verify dental insurance eligibility, streamlining billing processes. • Communicate effectively with dental laboratories and external clinics to ensure timely case management.
EDUCATION
University of Toronto
Bachelor of Arts - BA, Criminology
ABOUT AURORA LULAJ
As a Bachelor of Arts in Criminology student at the University of Toronto, I integrate academic learning with professional practice to enhance my skills in communication, organization, and service delivery. Proficient in English, Italian, and Albanian, I aim to create positive experiences for a diverse clientele while pursuing my goal of giving back to the community.At Humber Heights Dental, I contribute to maintaining a welcoming environment by managing front-desk operations, scheduling patient appointments, and ensuring accurate dental insurance processing. My role emphasizes organization, effective communication, and collaboration with external clinics and laboratories to support seamless case management.
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