Aureo Daniel Vemba

Human Resources Associate @Liberty Global

Bradford, GB

Ensured that all corporate policies, standards and agreed People/Shared Service processes were understood by employees and people team, rectifying any non-conformances and making approved amendments where necessary.• Resolved day to day employee and line manager service enquiries, issues and complaints, identifying and escalating any issues and incidents as appropriate• Liaised with different stakeholders and Shared Services departments to ensure a consistent, effective and positive service for the end customer.• Ensured a high level of confidentiality was maintained in all aspects of work• Engaged with employee and line manager on with the right guidance process, signposting them and walking them through the correct templates, materials etc… in order to increase their understanding and capability to self-serve.• Understood the needs of employees, line managers and people team (internal and external) and continuously seek to improve people services• Ensured that all employee data was entered into associated Employee Services systems in a timely, accurate and consistent manner, to agreed standards and targets• Administered end-to-end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types, sickness administration, and compensation and benefits administration for all employees and managers.• Administered the probation period, liaising with the line manager, and escalating any formal issues to the Employee Relations team.• Administered and Instructed the payroll regarding deductions and calculating entitlements.