Aurelien
Director of Customer Success, Emea Small Business @HubSpot
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WORK HISTORY
Director of Customer Success, Emea Small Business @HubSpot
Ville de Paris, FR
EDUCATION
Centrale Lyon
Engineer, Generalist, major in Industrial Science and Supply Chain Management
SKILLS
ABOUT AURELIEN
Customer Success executive with 10+ years of leadership in B2B SaaS and a foundation in Supply Chain and Operations. I build and scale high-performing, multi-layered CS organizations that deliver measurable revenue retention and customer value. Experienced leading diverse, multi-country teams across EMEA, driving revenue retention performance, shaping strategy and translating it into regional execution. I lead with vision, clarity, accountability, and a bias for action. I believe retention is earned through deliberate value realization, anchored in supporting customers in achieving their goals.
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