Augusto Silva
Customer Service Manager @Aerorepair Corp
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WORK HISTORY
Customer Service Manager @Aerorepair Corp
Calgary, AB, CA
EDUCATION
Centro Universitário FMU | FIAM-FAAM
Master of Business Administration - MBA, Strategic Business Management | Gestão Estratégica de Negócios
Centro Universitário Internacional UNINTER
Bachelor of Technology - BTech, International Commerce | Comércio Exterior
Rutgers University
Specialization, Supply Chain Management, 98
SENAI SP
Electrical/Electronics Maintenance and Repair Technology
The International Education Academy - Orchid Institute
Cultural Interchange / Intercambio, Advanced General English
ABOUT AUGUSTO SILVA
Specialized in Supply Chain Management. MBA in Strategic Business Management. Graduated in International Commerce. Fluent in English. Native Brazilian Portuguese Speaker. As an expert with over 8 years of experience in international operations, supply chain management and customer service, I have developed keen analytical skills and the ability to take ownership of tasks with time management prowess. My natural sense of prioritization, coupled with my focus on process improvement, has allowed me to consistently achieve results that meet or exceed customer expectations. Throughout my career, I have remained committed to optimizing routines and processes for my team to increase efficiency and productivity while simultaneously providing intelligent solutions that deliver quality service to customers. My extensive knowledge of supply chain logistics and customer service strategies has enabled me to develop effective strategies that streamline operations, reduce costs, and improve overall customer satisfaction. In conclusion, my years of experience and expertise have prepared me to be an asset to any organization seeking to enhance its customer service and supply chain operations.
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