Augusto da Silva
Paramedic Acting Superintendent Education & Training @Region of Peel
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WORK HISTORY
Paramedic Acting Superintendent Education & Training @Region of Peel
Mississauga, ON, CA
Operational and strategic leadership within a 600-member municipal paramedic service operating in a performance-based, unionized environment.Provided real-time operational supervision for up to 84 paramedics across two divisions, managing workforce deployment, staffing pressures, and risk mitigation within complex and dynamic field environments.Designed and implemented a service-wide Supervisor Onboarding and Leadership Development Program, securing senior leadership endorsement and driving formal policy revision to elevate supervisory standards and strengthen organizational continuity.Led structured workforce development initiatives supporting the onboarding of approximately 270 paramedics and advancing supervisory leadership capacity across the organization.Engaged in collective agreement interpretation, grievance discussions, and structured hiring processes within a labour-management framework, reinforcing professional accountability and operational alignment.Developed oversight systems for preceptorship and return-to-work programs, enhancing transparency, learner support, and system-level workforce readiness.Continue to practise as a frontline paramedic, maintaining operational credibility and modelling leadership, reflective practice, and evidence-informed clinical decision-making in real-time environments.
EDUCATION
Lakeland College Canada
Bachelor of Applied Business – Emergency Services, Emergency Services Management
Queen's University
Master of Health Professions Education (MHPE) (In Progress), Health Professions Education
Humber Polytechnic
Ontario College Diploma – Registered Practical Nurse, Registered Nursing/Registered Nurse
Centennial College
Ontario College Diploma – Paramedic, Paramedicine
ABOUT AUGUSTO DA SILVA
Operationally grounded paramedic leader with extensive experience in municipal emergency medical services, workforce development, and leadership systems within complex, unionized environments. Trusted to design and implement performance-aligned onboarding, supervisory development, and governance structures impacting hundreds of frontline and supervisory paramedics within a 600-member service.Senior faculty leader within one of Canada’s largest paramedic training programs, advancing simulation modernization, faculty development, and curriculum alignment with regulatory and operational standards.My work bridges field operations and education systems, integrating operational insight, adult learning strategy, and public-sector governance frameworks to strengthen accountable, high-performing paramedic services.I focus on:• Workforce architecture and supervisory development• Education modernization and simulation strategy• Unionized system navigation and governance alignment• Operational risk management and readiness planning• Integrating operational practice with academic infrastructureCurrently completing a Master of Health Professions Education, I am particularly interested in how paramedic services strengthen leadership development pathways, integrate emerging technologies, and enhance performance-based education models within complex public-sector systems.
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