Augustine Gonzales
Senior Operations Manager - Evernorth Federal Services
- Role
- Senior Operations Manager - Evernorth Federal Services at Express Scripts Pharmacy Benefit Services
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Augustine Gonzales
With more than 23 years’ experience in leadership, operations, compliance, project…
Experience
Senior Operations Manager - Evernorth Federal Services
Express Scripts Pharmacy Benefit Services
Mar 2025 — Present · Phoenix, AZ, US
Education
University of Phoenix
Bachelor's degree
Skills
- Strategy
- Project Team Management
- Strategic Communications
- Customer Experience
- Performance Management
- Employee Training
- Cross-Functional Team Leadership
- Coaching
- Operations Management
- Hiring
- Business Process Improvement
- Strategic Planning
- Training
- Customer Satisfaction
- Training & Development
- Customer Service
- Business Analysis
- Team Management
- Emotional Intelligence
- Time Management
- Management
- Team Building
- Key Performance Indicators
- Business Strategy
- Contact Centers
- Team Leadership
- Project Management
- Collaborative Problem Solving
- Strong Business Acumen
- Operational Excellence
- Staff Development
- Project Planning
- Leadership Development
- Leadership
- Onboarding
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.