Audrey O.
- Role
- Customer Service Representative at Service Payment Plan, Inc
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Audrey O.
I am currently a Junior at the University of Illinois Chicago, where I\'m part of the UIC Honors College, majoring in accounting. Additionally, I hold the position of Director of Corporate Relations for the UIC ALPFA chapter. In this role, I arrange meetings with companies to discuss and solidify organizing corporate events to help our members learn about various opportunities, and facilitating career-building activities.
Experience
Customer Service Representative
Jul 2022 — Present · Chicago, IL, US
Successfully manages a high daily volume (35+) inbound calls, expertly guiding customers through a range of complex financial transactions including payment processing, balance/status inquiries, payment scheduling, and website support- Play a critical role in maintaining the integrity of the company\'s database system by skillfully importing and categorizing e-contracts, paper finance contracts, and returned mail on a daily basis
Education
University of Illinois Chicago
Bachelor of Business Administration - BS
2022 — 2026
Thornton Fractional South High School
High School Diploma
2019 — 2022
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