Audrey Fullen
Customer Success Leader | Driving Revenue Growth & Customer Experience | Strategic & Data-Driven
- Role
- Manager of Customer Success at Booster
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Audrey Fullen
Passionate leader with a proven track record in customer success, sales, and market development. I specialize in building and mentoring high-performing teams that drive customer satisfaction, retention, and revenue growth. By fostering a culture of trust, transparency, and continuous improvement, I empower my teams to achieve key business objectives.With expertise in strategic planning, process optimization, and cross-functional collaboration, I focus on scaling customer success initiatives that align with company goals. I thrive on using data-driven insights to enhance adoption, engagement, and long-term customer value. Whether it’s refining onboarding processes, strengthening stakeholder relationships, or implementing scalable success strategies, I am committed to delivering exceptional results.
Experience
Manager of Customer Success
Oct 2024 — Present · Port Orchard, WA, US
Lead and mentor a team of Customer Success Managers to enhance customer satisfaction, retention, and revenue growth.Develop and implement scalable strategies to improve customer adoption, engagement, and long-term value.Foster a culture of trust, transparency, and continuous improvement, empowering teams to achieve key objectives.Collaborate cross-functionally with sales, product, and operations teams to enhance the customer experience.Leverage customer insights to drive process optimization and strategic improvements.Implement best practices for onboarding, support, and relationship management.Provide leadership to scale success initiatives as the company grows.
Education
Whatcom Community College
Accounting
2009 — 2010
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