Audrey Fretz
Salesforce CRM Specialist | SF Certified | Relentless Questioner | People-First Problem Solver
- Role
- Business Applications Specialist at Lands' End
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Audrey Fretz
Tech Needs More People People! What I mean is, no one needs to know how smart you are, they just want a simple, easy-to-understand solution. I’ve been working in Salesforce since 2019, and I’m a certified Platform Administrator who thrives at the intersection of people, process, and platform. I believe every chaotic workflow or clunky system is just one conversation away from clarity, and I love being the one to bridge that gap.You can think of me as a systems therapist who listens to your pain, identifies what’s not working, and designs smart, scalable Salesforce solutions that make things smoother for everyone involved.Whether I’m collaborating in a discovery session, building automations that save time, troubleshooting a tough integration, or equipping teams with tools they’ll actually use, I’m in it with both the logic and the empathy.What matters most to me? Creating systems that people trust and feel good using. A great solution only matters if the people using it believe in it.Core Values: Radical Honesty. Trust. Teamwork. Transparency. Growth.Bonus Points: A sense of humor and an elite-level GIF game.Interests: CRM architecture, user enablement, education, accessibility, and business as a platform for change.When I’m not streamlining workflows or mapping integrations, you’ll find me hiking, cooking something delicious, or re-watching my favorite movies and TV shows. Philosophy: Build smart. Stay human. Work hard. Be kind.
Experience
Business Applications Specialist
Feb 2026 — Present · Dodgeville, WI, US
School Uniforms and Business Outfitters Division
Education
Western Governors University
Master of Business Administration - MBA, Business Administration and Management, General
Western Governors University
Bachelor's degree, Business Administration and Marketing Management, General
Skills
- Accounts Receivable
- Office Managers
- Social Media
- Invoicing
- Administrative Assistance
- Social Media Marketing
- Microsoft Excel
- Accounts Payable
- Quickbooks
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