Audrey C.
Director of Operations | Aesthetic Medicine & HealthTech | Expanded Recurring Revenue +22% | Membership Programs, KPI Analytics, Process Optimization
- Role
- Franchise Business Coach at VIO Med Spa
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Audrey C.
Healthcare operations leader with 8+ years scaling multi-site medspas, surgical, and…
Experience
Franchise Business Coach
Oct 2025 — Present
Drive growth and operational excellence across a national network of VIO Med Spa franchises. Partner with franchise owners to enhance profitability, patient experience, and team performance through data-driven strategy, KPI management, and coaching.• Lead business reviews, sales forecasting, and performance dashboards to accelerate unit-level revenue and membership growth.• Implement scalable SOPs and clinical workflows to improve consistency and compliance across locations.• Coach franchisees on staffing, service mix optimization, and local marketing to strengthen brand standards and retention.• Collaborate cross-functionally with corporate leadership on technology rollouts, EMR efficiency, and new service launches.
Education
University of Colorado Boulder
Bachelor's degree, Biochemistry and Molecular Biology
University of Pennsylvania School of Medicine
Master of Public Health - MPH, Medicine
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